Cluster Asst IT Manager
Adiwana Suweta – Ubud, Bali | Oct 2024 – Present

As a key member of pre-opening teams for multiple hospitality properties, I spearheaded end-to-end IT infrastructure deployment—designing and managing segmented network architectures, implementing critical systems including Property Management Software (GuestPro, VHP) and Onity keycard access, and ensuring robust cybersecurity with centralized ESET endpoint protection. My role also involved close collaboration with vendors and cross-functional stakeholders to align technology solutions with operational excellence and security standards across all sites."

Leader – IT Department
PT Mitra Inti Antar Bangsa – Central Jakarta | Apr 2023 – Oct 2024

As the IT Department Lead, I enhanced system reliability and operational efficiency by implementing proactive monitoring, streamlining workflows, developing high-performing teams, and automating data collection through custom web scraping solutions that delivered actionable business intelligence.

Leader IT
PT Karya Inti Bersatu – Seminyak, Bali | Jun 2021 – May 2023

Leading a team of six IT professionals, I enhanced organizational efficiency by deploying and managing VoIP systems, developing custom web-based solutions for HR and corporate needs, maintaining domain infrastructure, and implementing data collection tools to drive informed business decisions.

IT Suprvisor
Accor Group – Mercure Bali Harvestland Kuta | Sunset Road, Bali | Apr 2019 – Apr 2021

Reporting directly to the Financial Controller, I managed the full spectrum of hotel IT operations—including Realta Rhapsody PMS, SIAP HRMS, network infrastructure, and security systems—while coordinating with vendors to maintain Accor compliance, enhance system performance, and deliver additional design support using Adobe Creative Suite.

Cluster IT Officer
Puri Group – The Banjar Bali, SISILA Hotel, Delta | Kuta, Bali | Jun 2017 – Apr 2018

Orchestrated the complete IT infrastructure lifecycle across a multi-property cluster by integrating diverse operational systems—including EasyPro, Accurate, and POS platforms—while maintaining robust network security, implementing standardized procedures, and delivering design support to ensure seamless technological operations and business continuity.

Freelance IT Specialist & Developer
Self-Employed – Bali, Indonesia | Jun 2021 – May 2023

• Developed SIDAMOR, a customized data management system for Polres Buleleng, streamlining operational workflows.
• Designed and launched Mahabalitour.com, a responsive travel agency website with user-friendly features.
• Built the front-end of Teman Agent mobile app using Flutter (Android), improving customer experience and usability.
• Installed and configured network infrastructure & CCTV systems at Nerus Canggu Villa to enhance security and connectivity.